Programs Offered

Program Overview

As an HR practitioner, you play a key role in the success of your organization. As such, it’s critical for you to consistently re-energize and set yourself up for long-term sustainability in your career. With so many misconceptions about the “role of HR,” you may find yourself inundated on a daily basis, leaving you little room to actually accomplish the initiatives that will both light you up and provide strategic value to the organization.

This program will put you on track to recapture your initial passion for your career, deal with current realities, and strategically position yourself for future success.

PDCs Awarded for the elearning format: 2
PDCs Awarded for the conference format: 1

*Note – this program is also available as an onsite seminar/ workshop. See details below

Learning Objectives for this Program:

• Gain pragmatic ways to reposition yourself from administrative expert to strategic business partner and change champion
• Inventory what gets in your way (ex. regulation compliance, employee retention, benefits, party planning, etc.) and create practical solutions to navigate around the obstacles
• Articulate the impact to your organization when you spend your time in operational tasks vs. invest your time in strategic solutions (and define where you can make changes in your organization)

Participants will Walk Away With

• A systematic approach to identifying the tasks and projects most gratifying to you and of most value to the organization
• A fresh perspective on shaping the perception of HR in your organization
• Exercises to systematically lighten your load so you can say “No” where you need to and “Yes” where you want and need to!
• 10 Tips to help you reduce and manage the “mandatory” stress in your career and recapture your career love

Topics Covered Include:

• What gets in your way (everyday stressors and time-suckers) and practical solutions to navigate around the obstacles
• The impact to your organization when you spend your time in mundane tasks vs. invest your time in strategic initiatives
• 9 evidence-based benefits of boosting your career love
• 10 bonus stress busters designed to help you shift through the minutia and hone in on your career bliss

Who Will Benefit From This Program:

Anyone who has lost the passion they once had for their career but knows they still have much to offer | Human Resource Professionals | Leaders of all levels | Anyone who has many years left to retirement and know change is needed in order to stay in their current role | Business owners | Entrepreneurs | ALL industries

Program Options:

The eLearning / Self-paced course – This is a two-hour instructor led e-course and includes video lesson and handout(s). Participants may access the course content any time that is convenient to them, but still have access to the instructor to ask questions. All participants will be required to take an online test to receive their certificate of completion.

To participate in this course you will need Internet access and the ability to view online videos. The course will work on home or office computers and tablets such as the iPad.

This course is also available for groups via live webinar, conference / workshop / seminar:

This program will be adapted to fit your unique audience and is suitable for a keynote, half or full day workshop, breakout session, team member training, retreats and more. PDCs awarded depend on the delivery method you select.

Click here to contact us to talk about options for your group.

Pre and post-session participant interviews and focus groups, webinars, and online tips and tools are available for this topic.

This program is compatible with Lisa’s best-selling book, Practical Bliss: The busy person’s guide to happiness. Ask about the option to include the book and companion workbook for single and multi-day programs.

You’ve seen it plenty of times, likely even experienced it yourself. The angst, mental torture, wasted time, and eventual unraveling of once solid professional and personal relationships. All because confronting an issue (and perhaps even setting clear expectations in the first place) seemed too intimidating to tackle for fear of being seen as “confrontational.”

Program Description:

This upbeat and engaging program will give you the tools, techniques, hands-on practice and positive psychology practices to set expectations and hold the “tough conversations” that lead to healthier relationships and far less overall conflict.

And where there’s healthy relationships, clear expectations, and harmony in the workplace, your employees, leaders and customers are far more likely to show engagement and loyalty. Doesn’t that sound like a win-win scenario?

PDCs Awarded for the elearning format: 2
PDCs Awarded for the conference format: 1

*Note – this program is also available as an onsite seminar/ workshop. See details below

Learning Objectives:

• Discover the essential keys to confronting an issue without being “confrontational”
• Gain a constructive “confrontation” model for use in your trickiest conversations
• Learn to apply the four essential tips for keeping cool when you’re feeling hot
• Engage in role-play opportunities to test out their real-time conversation challenges (and reduce your anxiety around having critical conversations)

Participants will Walk Away With:

• An advanced understanding of the predictable (negative) outcomes that arise when issues are not confronted constructively
• Insight into WHY we feel the way we do when it’s time to confront an issue (and how to press on in spite of how you feel)
• Psychology based insight into our brain’s reaction to stress and confrontation, and how to avoid the “trigger” words that set us off

Who Will Benefit From This Program:

Anyone who is required to give feedback of any kind | Leaders looking for insight on how to effectively manage individual or team performance | Business owners | Human Resource Professionals | Parents | Anyone seeking personal and/ or professional development to elevate the quality of their relationships | ALL industries

Program Options:

The eLearning / Self-paced course – This is a two-hour instructor led e-course and includes video lesson and handout(s). Participants may access the course content any time that is convenient to them, but still have access to the instructor to ask questions. All participants will be required to take an online test to receive their certificate of completion.

To participate in this course you will need Internet access and the ability to view online videos. The course will work on home or office computers and tablets such as the iPad.

This course is also available for groups via live webinar, conference / workshop / seminar:

This program will be adapted to fit your unique audience and is suitable for a keynote, half or full day workshop, breakout session, team member training, retreats and more. PDCs awarded depend on the delivery method you select.

Click here to contact us to talk about options for your group.

Pre and post-session participant interviews and focus groups, webinars, and online tips and tools are available for this topic.

Conflict itself is unavoidable, it will occur whenever and wherever there is more than one idea, approach or difference of opinion. The good news is that when dealt with early and effectively conflict can result in innovation, improved processes, and elevated understanding and growth.

But when conflict isn’t dealt with appropriately it can cost you plenty. In fact, U.S. companies annually spend billions of dollars in paid hours dealing with the effects of conflict. There’s also the cost of low morale, reduced decision making, and increased turnover (just to name a few).

Program Description:

This program will increase your understanding of how and why conflict occurs, why you feel the way you do when conflict is present, and how best to respond to conflict at any level. You’ll also gain tools to effectively deal with difficult peers, team members, or leaders and peacefully confront issues without being confrontational. Isn’t it time to give your organization the tools to resolve conflict and get back to work?

PDCs Awarded for the elearning format: 2
PDCs Awarded for the conference format: 1

*Note – this program is also available as an onsite seminar/ workshop. See details below

Learning Objectives for This Program:

• Discover the 3 critical needs that will always result in conflict when ignored or challenged
• Utilize a no-fail guide to choosing the best reaction and keeping your cool, in any given conflict
• Gain insight into your primary conflict resolution style(s), and the pros and cons of each
• Implement a MUST HAVE Guide to identifying the three stages of conflict and how to handle each stage effectively

Topics Covered Include:

• How to determine what conflict is really costing your organization
• How to utilize conflict to benefit your organization
• How to use the psychology behind fear and anger to reduce the frequency of damaging conflict
• A self-quiz to understand your personal approach to conflict resolution

Who Will Benefit From This Program:

Human Resource Professionals | Leaders of all levels | Anyone who wants to improve their understanding and approach to managing conflict | Business owners | Entrepreneurs | ALL industries

Program Options:

The eLearning / Self-paced course – This is a two-hour instructor led e-course and includes video lesson and handout(s). Participants may access the course content any time that is convenient to them, but still have access to the instructor to ask questions. All participants will be required to take an online test to receive their certificate of completion.

To participate in this course you will need Internet access and the ability to view online videos. The course will work on home or office computers and tablets such as the iPad.

This course is also available for groups via live webinar, conference / workshop / seminar:

This program will be adapted to fit your unique audience and is suitable for a keynote, half or full day workshop, breakout session, team member training, retreats and more. PDCs awarded depend on the delivery method you select.

Click here to contact us to talk about options for your group.

Pre and post-session participant interviews and focus groups, webinars, and online tips and tools are available for this topic.

Knowing how and when to use a particular style of leadership can be exhausting, especially when you only have a small window of time to get it right. This program will focus on understanding how to engage your team and lead through influence, regardless of your industry or organization.

Program Description:

With so many misconceptions about the “correct” way to lead, you may find yourself spinning your wheels without seeing much success. The truth is, there is no “one perfect way” to lead anyone. Whether you’re new to leadership or a seasoned leader who is stepping up to the next position, the role of leader is constantly evolving as businesses target new goals, downsize, or experience rapid growth.

However, there are highly effective techniques and tools you can put into place immediately, no matter how diverse your workforce or industry may be. This highly interactive program will help you find the key to becoming the kind of leader you’d jump at the chance to follow!

This Program Will Provide Participants With:

• Proven mindset and leadership tools to truly lead through influence and inspire your team
• The top 12 mistakes you absolutely MUST avoid when attempting to build trust with your team
• Opportunity to role-play critical conversations . . . how to succeed and what not to say and do
• 10 Tips to help you reduce and manage the “mandatory” stress in your career and recapture your love of leadership
• 25 Bonus ideas to help you engage your team without breaking your budget

Topics Covered Include:

• The evolution of leadership, and what it means for you
• The essential “roles” of being a leader, and how to strike a strategic/tactical balance
• How to utilize effective performance management to engage your team members
• The impact to your organization when you spend your time in mundane tasks vs. invest your time in strategic leadership initiatives

Who Will Benefit From This Program:

Leaders of all levels | Human Resource Professionals | Anyone who depends on others to get the job done | Business owners | Entrepreneurs | ALL industries

Program Options:

This program can be scaled to fit any level of leadership, from new supervisors to CEOs.

This program will be adapted to fit your unique audience and is suitable for a keynote, conference, half, full, or multi-day workshop, breakout session, retreats and more.

Pre and post-session participant interviews and focus groups, webinars, and online tips and tools are available for this topic.

This program is compatible with Lisa’s best-selling book, Practical Bliss: The busy person’s guide to happiness. Ask about the option to include the book and companion workbook for single and multi-day programs.

Do you ever wonder why some people just seem to ooze confidence and connect easily . . . with everyone? And is it any coincidence that those same people just seem to effortlessly command a room and lead others simply by influence?

The good news is that research in positive psychology tells us that it’s likely many of those enviable influencers have become “magnetic” by deliberately adopting a mindset of growth, connection, and genuine curiosity about others.

In other words, they know how to create an environment where people feel they really matter. And in business, whether you’re leading a team, heading up a project, or prospecting for new and repeat business, the ability to exude genuine confidence and charisma (without cockiness) can make all the difference in the world.

Program Description:

By combining decades of corporate culture expertise and an extensive study in positive psychology (the scientific study of why humans flourish), this program will give you the tools, mindset, and guidance to significantly change the course of your career (and life). You’ll learn to identify your star quality, overcome negative self-talk, and shape the perception you create through your mindset, image, and actions (even those you may not be aware of––yet).

When you’re able to combine your expertise with confidence and charisma, you’ll find you’re ready to seek and achieve new opportunities in every area of your life.

This Program Will Provide Participants With:

• A clear vision for how you’d like to be perceived, both in your career and your personal life
• Evidence-based exercises to overcome imposter syndrome, negative self-talk, and the obstacles holding you back
• A strategic plan to build real relationships and successfully present information under pressure
• An understanding of the critical link between confidence, charisma, and career success

Topics Covered Include:

• Fixed and growth mindset, and how to identify where you tend to show up most
• Developing a healthy sense of self-awareness and understanding the impact you have on others
• How to use dress, body language, vocal inflection, behavior, and accurate listening skills to positively shape perception
• How to overcome imposter syndrome and authentically “show up” (especially in a corporate environment)

Who Will Benefit From This Program:

Anyone who dreams of confidently stepping up to any role with confidence | Human Resource Professionals of all levels | Leaders of all levels | Anyone who knows they’re missing out on opportunities because of fear of failure | Business owners | Entrepreneurs | ALL industries

Program Options:

This program will be adapted to fit your unique audience and is suitable for a keynote, conference, half, full, or multi-day workshop, breakout session, retreats and more.

Pre and post-session participant interviews and focus groups, 1:1 coaching, webinars, and online tips and tools are available for this topic.

This program is compatible with Lisa’s best-selling book, Practical Bliss: The busy person’s guide to happiness. Ask about the option to include the book and companion workbook for single and multi-day programs.

As a leader, business owner, or HR practitioner, you play a key role in the success of your organization. With that in mind, it’s critical for you to consistently re-energize and set yourself up for long-term sustainability in your career.

Program Description:

This program will put you on track to recapture your initial passion for your career, deal with current realities, and strategically position yourself for future success.

This Program Will Provide Participants With:

• A fresh perspective on shaping the perception of your unique role within the organization
• A systematic approach to identifying the tasks and projects most gratifying to you and of most value to the organization
• Exercises to help you lighten your load so you can say “No” where you want to and “Yes” where you want to and need to
• 10 Tips to help you reduce and manage the “mandatory” stress in your career and recapture your career love

Topics Covered Include:

• What gets in your way (everyday stressors and time-suckers) and practical solutions to navigate around the obstacles
• The impact to your organization when you spend your time in mundane tasks vs. invest your time in strategic initiatives
• 9 evidence-based benefits of boosting your career love
• 10 bonus stress busters designed to help you shift through the minutia and hone in on your career bliss

Who Will Benefit From This Program:

Anyone who has lost the passion they once had for their career but knows that still have much to offer | Human Resource Professionals | Leaders of all levels | Anyone who has many years left to retirement and isn’t sure if they can continue in their current role | Business owners | Entrepreneurs | ALL industries

Program Options:

This program will be adapted to fit your unique audience and is suitable for a keynote, half, full, or multi-day workshop, breakout session, team member training, retreats and more.

Pre and post-session participant interviews and focus groups, webinars, and online tips and tools are available for this topic.

This program is compatible with Lisa’s best-selling book, Practical Bliss: The busy person’s guide to happiness. Ask about the option to include the book and companion workbook for single and multi-day programs.

The role of executive can be quite a challenge, especially if you’ve “come up through the ranks” and may not have had exposure to strong executives throughout your career. This role is strategic, requires you to work across organizational boundaries, and let’s face it . . . can often be misunderstood by the majority of individuals in your organization.

In fact, even those who hold the title of “executive” may not understand the full scope of what it really means to successfully occupy this role. Not to worry, this program will take the mystery out of the role and give you the secrets to becoming a key influential leader.

Program Description:

Have you ever wondered why some executives look as if they’d been born to lead the charge? Sure, some executives may have some innate leadership characteristics, or naturally become more confident and influential as they mature in their executive role. However, the truth is that’s rarely the case . . . which is good news for those of us who weren’t gifted a truly natural talent!

This program will take the mystery out of the role of executive, clarify the difference between a management role vs. an executive role, and improve your understanding of how to lead your organization through influence and successfully create culture transformation.

This Program Will Provide Participants With:

• Clarity around the distinction between an executive role vs. a management role (and why you need to understand the difference)
• The core competencies of an effective executive
• Essential “dos” and “don’ts” of creating and maintaining an authentic “executive presence”
• Evidence based mindset and senior leadership tools to truly lead through influence and inspire your team
• The four quadrants of executive leadership through influence

Topics Covered Include:

• Common career mistakes on the executive leadership path
• How to lead through influence rather than solely through authority
• The practice of cultivating excellence in your organization
• The impact to your organization when you invest your time in strategic senior leadership initiatives vs. spend your time in mundane management tasks

Who Will Benefit From This Program:

Leaders at the executive level | Leaders on the executive track | Human Resource Professionals | Business owners | ALL industries

Program Options:

This program will be adapted to fit your unique audience and is suitable for a keynote, conference, half, full, or multi-day workshop, breakout session, retreats and more.

Pre and post-session participant interviews and focus groups, webinars, and online tips and tools are available for this topic.

No one intentionally wants to work for a mediocre company. But when companies don’t consistently raise the bar on their offerings, mediocrity is quite likely the result they will achieve.

The best companies know that the best way to attract and retain top talent is through a careful balance of high expectations, innovation, and an unwavering dedication to professionalism and excellence. And as a leader in your organization, it’s up to you to consistently set the standards and raise the bar.

Program Description:

This program is the result of decades of experience and study in leadership excellence, an advanced study of the psychology of human behavior, and an unfair advantage achieved by working closely with the animal trainers of Seaworld Adventure Parks.

If you’re serious about creating a culture where people thrive in their work and quality is on a steady upward climb, this program is what you’ve been searching for.

This Program Will Provide Participants With:

• The #1 reason people disengage from their work, and the #1 way you can avoid it happening in your organization
• A pragmatic step-by-step guide to successfully raise the bar and retain your top talent in the process
• The only “script” you’ll ever need to provide the kind of feedback your team members will grow to crave
• Fifteen highly effective ways to reward your teams without breaking your budget

Topics Covered Include:

• Why low turnover is one of the worst things that can happen to your organization
• Why your best talent may choose to leave your team, and immediate steps you can take to prevent it from happening
• How to leverage diversity in your workplace to elevate innovation and engagement
• 10 bonus tips to identify behaviors worthy of recognition

Who Will Benefit From This Program:

Human Resource Professionals | Leaders of all levels | Any organization looking for insight into how to retain their best talent | Business owners | Entrepreneurs | ALL industries

Program Options:

This program will be adapted to fit your unique audience and is suitable for a keynote, half, full, or multi-day workshop, breakout session, team member training, retreats and more.

Pre and post-session participant interviews and focus groups, webinars, and online tips and tools are available for this topic.

This program is compatible with Lisa’s best-selling book, Practical Bliss: The busy person’s guide to happiness. Ask about the option to include the book and companion workbook for single and multi-day programs.

The role of executive can be quite a challenge, especially if you’ve “come up through the ranks” and may not have had exposure to strong executives throughout your career. This role is strategic, requires you to work across organizational boundaries, and let’s face it . . . can often be misunderstood by the majority of individuals in your organization.

In fact, even those who hold the title of “executive” may not understand the full scope of what it really means to successfully occupy this role. Not to worry, this program will take the mystery out of the role and give you the secrets to becoming a key influential leader.

Program Description:

Have you ever wondered why some executives look as if they’d been born to lead the charge? Sure, some executives may have some innate leadership characteristics, or naturally become more confident and influential as they mature in their executive role. However, the truth is that’s rarely the case . . . which is good news for those of us who weren’t gifted a truly natural talent!

This program will take the mystery out of the role of executive, clarify the difference between a management role vs. an executive role, and improve your understanding of how to lead your organization through influence and successfully create culture transformation.

This Program Will Provide Participants With:

• Clarity around the distinction between an executive role vs. a management role (and why you need to understand the difference)
• The core competencies of an effective executive
• Essential “dos” and “don’ts” of creating and maintaining an authentic “executive presence”
• Evidence based mindset and senior leadership tools to truly lead through influence and inspire your team
• The four quadrants of executive leadership through influence

Topics Covered Include:

• Common career mistakes on the executive leadership path
• How to lead through influence rather than solely through authority
• The practice of cultivating excellence in your organization
• The impact to your organization when you invest your time in strategic senior leadership initiatives vs. spend your time in mundane management tasks

Who Will Benefit From This Program:

Leaders at the executive level | Leaders on the executive track | Human Resource Professionals | Business owners | ALL industries

Program Options:

This program will be adapted to fit your unique audience and is suitable for a keynote, conference, half, full, or multi-day workshop, breakout session, retreats and more.

Pre and post-session participant interviews and focus groups, webinars, and online tips and tools are available for this topic.

Do you find your organization seems to come up against the same types of challenges time and time again? Do quality, service, or productivity issues eat into your budget and bottom-line?

Often the root cause of these types of concerns can be traced back to accountability, or to be more accurate, the lack of accountability.

Program Description:

When roles and responsibilities are vague, either by design or default, they can create a myriad of costly symptoms relating to employee engagement, productivity, quality, conflict, customer service, and more. However, when roles and accountability are clarified and effectively implemented, the value to the organization (and your stress level) can be undeniably worth the effort.

This program will dive into the art and science of creating a “culture of accountability” and allow you to design your high-level vision and implementation strategy.

This Program Will Provide Participants With:

• An accountability scorecard to rate your “current state”
• Effective tools to help you identify where your greatest opportunities and obstacles lie within your organization
• Best practices and templates to create your vision for an accountable organization
• Tools to create your immediate and long term implementation plan

Topics Covered Include:

• Understanding the predictable outcomes that occur when roles and responsibilities are not clearly defined
• Insight into why your top talent may not live up to your expectations when accountability isn’t in place
• How to determine the real cost of maintaining the status quo
• How to determine the value you and your organization will gain as a result of creating an accountable organization
• Best practices in how to hold the appropriate roles accountable
• How to use positive reinforcement to maximize the benefits you’ll gain

Who Will Benefit From This Program:

Human Resource Professionals | Leaders of all levels | Project and/or Production Managers | Business owners |Anyone who depends on others to get the job done | ALL industries

Program Options:

This program will be adapted to fit your unique audience and is suitable for a keynote, half, full, or multi-day workshop, breakout session, team member training, leadership retreats and more.

Pre and post-session participant interviews and focus groups, webinars, and online tips and tools are available for this topic.

Creating a culture where your best team members really want to work and your customers are raving fans doesn’t happen by accident.

The best companies know that the best way to attract and retain top talent is through a careful balance of high expectations, innovation, and an unwavering dedication to professionalism and excellence. And as a leader in your organization, it’s up to you to set and oversee the standards for a culture that supports your mission and vision.

Program Description:

This program is the result of decades of experience and study in leadership excellence, an advanced study of the psychology of human behavior, and an unfair advantage achieved by working closely with the animal trainers of Seaworld Adventure Parks.

If you’re serious about creating a culture where people thrive in their work and quality is on a steady upward climb, this program is what you’ve been searching for.

This Program Will Provide Participants With:

• The #1 reason people disengage from their work, and the #1 way you can avoid it happening in your organization
• A pragmatic step-by-step guide to successfully raise the bar and retain your top talent in the process
• The only “script” you’ll ever need to provide the kind of feedback your team members will grow to crave
• Fifteen highly effective ways to reward your teams without breaking your budget

Topics Covered Include:

• Why low turnover is one of the worst things that can happen to your organization
• Why your best talent may choose to leave your team, and immediate steps you can take to prevent it from happening
• How to leverage diversity in your workplace to elevate innovation and engagement
• 10 bonus tips to identify behaviors worthy of recognition

Who Will Benefit From This Program:

Human Resource Professionals | Leaders of all levels | Any organization looking for insight into how to lead culture change | Business owners | Entrepreneurs | ALL industries

Program Options:

This program will be adapted to fit your unique audience and is suitable for a keynote, half, full, or multi-day workshop, breakout session, team member training, retreats and more.

Pre and post-session participant interviews and focus groups, webinars, and online tips and tools are available for this topic.

This program is compatible with Lisa’s best-selling book, Practical Bliss: The busy person’s guide to happiness. Ask about the option to include the book and companion workbook for single and multi-day programs.

The role of executive can be quite a challenge, especially if you’ve “come up through the ranks” and may not have had exposure to strong executives throughout your career. This role is strategic, requires you to work across organizational boundaries, and let’s face it . . . can often be misunderstood by the majority of individuals in your organization.

In fact, even those who hold the title of “executive” may not understand the full scope of what it really means to successfully occupy this role. Not to worry, this program will take the mystery out of the role and give you the secrets to becoming a key influential leader.

Program Description:

Have you ever wondered why some executives look as if they’d been born to lead the charge? Sure, some executives may have some innate leadership characteristics, or naturally become more confident and influential as they mature in their executive role. However, the truth is that’s rarely the case . . . which is good news for those of us who weren’t gifted a truly natural talent!

This program will take the mystery out of the role of executive, clarify the difference between a management role vs. an executive role, and improve your understanding of how to lead your organization through influence and successfully create culture transformation.

This Program Will Provide Participants With:

• Clarity around the distinction between an executive role vs. a management role (and why you need to understand the difference)
• The core competencies of an effective executive
• Essential “dos” and “don’ts” of creating and maintaining an authentic “executive presence”
• Evidence based mindset and senior leadership tools to truly lead through influence and inspire your team
• The four quadrants of executive leadership through influence

Topics Covered Include:

• Common career mistakes on the executive leadership path
• How to lead through influence rather than solely through authority
• The practice of cultivating excellence in your organization
• The impact to your organization when you invest your time in strategic senior leadership initiatives vs. spend your time in mundane management tasks

Who Will Benefit From This Program:

Leaders at the executive level | Leaders on the executive track | Human Resource Professionals | Business owners | ALL industries

Program Options:

This program will be adapted to fit your unique audience and is suitable for a keynote, conference, half, full, or multi-day workshop, breakout session, retreats and more.

Pre and post-session participant interviews and focus groups, webinars, and online tips and tools are available for this topic.

Do you find your organization seems to come up against the same types of challenges time and time again? Do quality, service, or productivity issues eat into your budget and bottom-line?

Often the root cause of these types of concerns can be traced back to accountability, or to be more accurate, the lack of accountability.

Program Description:

When roles and responsibilities are vague, either by design or default, they can create a myriad of costly symptoms relating to employee engagement, productivity, quality, conflict, customer service, and more. However, when roles and accountability are clarified and effectively implemented, the value to the organization (and your stress level) can be undeniably worth the effort.

This program will dive into the art and science of creating a “culture of accountability” and allow you to design your high-level vision and implementation strategy.

This Program Will Provide Participants With:

• An accountability scorecard to rate your “current state”
• Effective tools to help you identify where your greatest opportunities and obstacles lie within your organization
• Best practices and templates to create your vision for an accountable organization
• Tools to create your immediate and long term implementation plan

Topics Covered Include:

• Understanding the predictable outcomes that occur when roles and responsibilities are not clearly defined
• Insight into why your top talent may not live up to your expectations when accountability isn’t in place
• How to determine the real cost of maintaining the status quo
• How to determine the value you and your organization will gain as a result of creating an accountable organization
• Best practices in how to hold the appropriate roles accountable
• How to use positive reinforcement to maximize the benefits you’ll gain

Who Will Benefit From This Program:

Human Resource Professionals | Leaders of all levels | Project and/or Production Managers | Business owners |Anyone who depends on others to get the job done | ALL industries

Program Options:

This program will be adapted to fit your unique audience and is suitable for a keynote, half, full, or multi-day workshop, breakout session, team member training, leadership retreats and more.

Does it really have to be “all work and no play,” or can we actually dare to strive for a more balanced mix of work and time to rest/ play/ laugh/ create/ enjoy/ and otherwise engage in our lives? You may be surprised (or relieved) to hear that evidence-based research tells us there IS a business case for happiness, well-being, and bliss.

Based on Lisa Broesch-Weeks’ best-selling book, Practical Bliss: The busy person’s guide to happiness, this program will help you understand how and why your organization may gain significant and sustainable success when you begin to regularly encourage team members to add more meaning, engagement, and pleasure to their work and home life.

Program Description:

This program combines positive psychology (the scientific study of happiness) with personal and professional development practices to help you build your own business case for bliss and a practical strategy to implement and achieve it.

This Program Will Provide Participants With:

• Easy-to-follow steps to help you and your team members uncover what really matters in their personal and professional life
• Practical tips to identify and overcome the doubts, fears, and frustrations that stand in the way of happiness
• Step by step strategies to incorporate your new, blissful lifestyle into your hectic days, nights, and weekends
• 10 Tips to help you and your team members reduce and manage the “mandatory” stress in their lives

Topics Covered Include:

• What gets in your way (everyday stressors and time-suckers) and practical solutions to navigate around the obstacles
• The impact to your organization (and your career) when you consistently spend all your time and energy on stressful situations
• How to build a “business case for bliss” to share with your organization, leaders and peers and gain their buy-in
• How to overcome your own guilt around “treating yourself” to well-deserved fun and meaning in the workplace

Who Will Benefit From This Program:

Anyone who feels they need to slow down or burn out | Human Resource Professionals | Leaders of all levels | Anyone who has many years left to retirement and isn’t sure they have energy to sustain themselves| Business owners | Entrepreneurs | ALL industries

Program Options:

This program will be adapted to fit your unique audience and is suitable for a keynote, half, full, or multi-day workshop, breakout session, team member training, retreats and more.

Pre and post-session participant interviews and focus groups, webinars, and online tips and tools are available for this topic.

**This program is compatible with Lisa’s best-selling book, Practical Bliss: The busy person’s guide to happiness. Ask about the option to include the book and companion workbook for single, multi-day, and retreat programs.

Do you remember the thrill you felt when you began your career or launched your company. . . the sheer bliss that came intrinsically from doing something meaningful and sharing that feeling with a team of like-minded people?

Over time that feeling will fade and professional and personal connections will suffer, unless you make a conscious decision to connect (like you really mean it).

You can easily and dramatically improve opportunities for organizational (and individual) growth and excellence by consistently making more meaningful connections with clients, peers, team members, family members, and even complete strangers.

Program Description:

In this highly interactive session participants will learn how to consistently create immediate “connections” with everyone they encounter. As a result, customers will become advocates and personal and professional relationships and opportunities will multiply.

This Program Will Provide Participants With:

• An understanding of how and why intentionally “connecting” with customers, peers, employees, and personal relationships is in their best interest
• Immediately implementable evidence-based psychological tools to create more meaningful connections
• How to connect the business brand to their personal purpose to ignite internal motivation

Topics Covered Include:

• The psychological link between personal connection and customer experience
• How body language, facial expression, dress, and voice can immediately make or break a connection
• How to utilize empathy and compassion to improve the overall customer experience
• How to apply the teachings to improve all areas of life

Who Will Benefit From This Program:

Anyone who wants to improve the quality of their personal and professional relationships | Business owners | Human Resource Professionals | Leaders looking for insight into how to lead and engage others through influence | ALL Industries | Entrepreneurs | Women’s groups | Parenting groups | Spouse programs | Direct marketing professionals

Program Options

This program will be adapted to fit your unique audience and is suitable for a keynote, half, full, or multi-day workshop, breakout session, team member training, retreats, association meetings, and more.

Pre and post-session participant interviews and focus groups, webinars, and online tips and tools are available for this topic.

This program is compatible with Lisa’s best-selling book, Practical Bliss: The busy person’s guide to happiness. Ask about the option to include the book and companion workbook for single and multi-day programs.

No one intentionally wants to work for a mediocre company. But when companies don’t consistently raise the bar on their offerings, mediocrity is quite likely the result they will achieve.

The best companies know that the best way to attract and retain top talent is through a careful balance of high expectations, innovation, and an unwavering dedication to professionalism and excellence. And as a leader in your organization, it’s up to you to consistently set the standards and raise the bar.

Program Description:

This program is the result of decades of experience and study in leadership excellence, an advanced study of the psychology of human behavior, and an unfair advantage achieved by working closely with the animal trainers of Seaworld Adventure Parks.

If you’re serious about creating a culture where people thrive in their work and quality is on a steady upward climb, this program is what you’ve been searching for.

This Program Will Provide Participants With:

• The #1 reason people disengage from their work, and the #1 way you can avoid it happening in your organization
• A pragmatic step-by-step guide to successfully raise the bar and retain your top talent in the process
• The only “script” you’ll ever need to provide the kind of feedback your team members will grow to crave
• Fifteen highly effective ways to reward your teams without breaking your budget

Topics Covered Include:

• Why low turnover is one of the worst things that can happen to your organization
• Why your best talent may choose to leave your team, and immediate steps you can take to prevent it from happening
• How to leverage diversity in your workplace to elevate innovation and engagement
• 10 bonus tips to identify behaviors worthy of recognition

Who Will Benefit From This Program:

Human Resource Professionals | Leaders of all levels | Any organization looking for insight into how to retain their best talent | Business owners | Entrepreneurs | ALL industries

Program Options:

This program will be adapted to fit your unique audience and is suitable for a keynote, half, full, or multi-day workshop, breakout session, team member training, retreats and more.

Pre and post-session participant interviews and focus groups, webinars, and online tips and tools are available for this topic.

This program is compatible with Lisa’s best-selling book, Practical Bliss: The busy person’s guide to happiness. Ask about the option to include the book and companion workbook for single and multi-day programs.

Are you tired of blowing your budget on team free lunch days and other ineffective incentives? This timely program provides the keys to engage and retain your top performers by giving them what they really want!

Program Description:

Have you found that general praise, toss-away gift cards, and team lunches just don’t motivate individuals to engage in their work? In fact, many leaders are finding that even pricey perks and pay raises don’t motivate their top talent for the long run. So what does?

Utilizing a combination of experience, engagement benchmarks, positive psychology tools, and evidence-based positive reinforcement techniques, we’ll dig deep to get to the heart of what really matters to your team. And the best part is, the incentives might not cost you a single penny.

This Program Will Provide Participants With:

• A fresh perspective on the most effective ways to engage your teams for the long run (without breaking your budget)
• An extensive list of possible incentives, inspired by companies like Google, Anheuser-Busch, Chick-fil-a, and more
• Effective tools to engage and lead those who may not report to you (but whom you may depend on)
• How to avoid the top mistakes (mis)managers make when trying to motivate others

Topics Covered Include:

• Understanding how to hone in on your individual team member’s interests and values so you can successfully incentivize them
• The benefits of leading “engaged” team members vs. “satisfied” team members
• The top 11 characteristics of a true leader
• How to use positive reinforcement to maximize the benefits you’ll gain

Who Will Benefit From This Program:

Anyone who depends on others to get the job done | Human Resource Professionals | Leaders of all levels | Anyone who is tired of wasting resources that don’t work | Business owners |Direct marketing | ALL industries

Program Options:

This program will be adapted to fit your unique audience and is suitable for a keynote, half, full, or multi-day workshop, breakout session, team member training, leadership retreats and more.

Pre and post-session participant interviews and focus groups, webinars, and online tips and tools are available for this topic.

*This program is compatible with Lisa’s best-selling book, Practical Bliss: The busy person’s guide to happiness. Ask about the option to include the book and companion workbook for single and multi-day programs.

As a leader, you know that career advancement happens when careful preparation and perceived value meets opportunity.

Planning for an upward career path takes persistence and the ability to “promote” yourself in a professional and honorable manner so that when an opportunity arises it only makes sense that you’re the perfect candidate for the position.

Developing your team members for career opportunities not only benefits the organization but also aids in developing engagement and long-term retention. Sounds like everyone wins!

Program Description:

This lively and engaging program will equip you with the tools to help your team members position themselves for promotion and success within your organization.

Through role play and interaction we’ll explore how positive perception and the ability to accurately convey your value can significantly increase your odds of personal & professional success. Participants will walk away with key strategies to deliberately and effectively showcase and strengthen their best attributes to position themselves for greater opportunities.

This Program Will Provide Participants With:

• Insight into what it really takes to be seen as the “right” choice for the opportunities they desire
• A greater understanding of the top personality traits and habits that will undoubtedly EXCLUDE them from consideration
• Recommendations for integrating healthy self-promotion without appearing obnoxious or threatening to peers
• An actionable plan to help team members effectively target and prepare for the next golden opportunity

Topics Covered Include:

• How to develop a healthy sense of self-awareness to guide self-promotion efforts
• How to articulate and align the value you offer with the opportunity you seek
• Why being “busy” will never get you the promotion you seek
• How to utilize emotional intelligence to advance personal and professional success

Who Will Benefit From This Program:

Anyone who wants to elevate their professional career | Anyone who wants to gain a highly competitive edge in today’s market | Leaders looking for insight on how to effectively expedite their career advancement | Business owners | Human Resource Professionals | ALL industries

Program Options:

This program will be adapted to fit your unique audience and is suitable for a keynote, half, full, or multi-day workshop, breakout session, team member training, retreats and more.

Pre and post-session participant interviews and focus groups, webinars, and online tips and tools are available for this topic.

Think back to the last time you really looked forward to something. Maybe it was a vacation at an amazing resort, a great dinner out, or buying a new piece of state of the art electronics. Oh, the anticipation leading up to the event . . . your life will be so much better!

Did the reality live up to your expectations? Far too often the answer is a flat out “No,” usually because the hype was far greater than your actual experience. Don’t you just hate when that happens?

Program Description:

In this lively session we’ll explore how each and every interaction we make directly impacts the perception we create. This course covers how to utilize behavioral psychology to engage your team to do what it takes to accurately deliver a “world class” experience with every interaction.

This Program Will Provide Participants With:

• A greater self-awareness and understanding of how personal interactions create lasting impressions (positive or negative)
• How to make subtle changes to create dramatic improvements (personally & professionally)
• Key strategies and exercises to create a “world class” experience that will turn your customers into advocates and bring them back again and again

Topics Covered Include:

• The impact of individual behavior on the overall brand
• How to create a positive impression in six seconds or less
• The personal and professional benefits of adapting positive behaviors
• How to use positive reinforcement to raise the bar for customer experience

Who Will Benefit From This Program:

Anyone struggling with customer service issues | Business owners | Change management professionals | Human Resource Professionals | Anyone interested in elevating brand perception and employee & client retention | Leaders looking for psychological insight into how to improve the client experience | All industries

Program Options:

This program will be adapted to fit your unique audience and is suitable for a keynote, half, full, or multi-day workshop, breakout session, team member training, retreats and more.

Pre and post-session participant interviews and focus groups, webinars, and online tips and tools are available for this topic.

The Bureau of Labor Statistics estimates companies lose $3 billion a year to the effects of negative attitudes and behaviors at work. The symptoms spread rapidly and can produce long-term effects that seep into the foundation of even the strongest of organizations.

It only takes one carrier to cause an outbreak . . . have you been exposed? If you’ve noticed complaining, bickering and lack of cooperation, it’s time to take action.

Program Description:

When negaholism goes without treatment it leads to conflict, apathy, and ultimately reduced quality and production among your team members and leaders. This highly interactive program will help you recognize the signs, contain your exposure and get to the root cause to determine a course of action.

This Program Will Provide Participants With:

• The 6 tell-tale signs that “negaholism” is present in your organization
• The 7 critical effects that you can avoid with proper treatment
• How to recognize the 4 common categories of negative behaviors and effectively treat them
• A short and long term treatment plan to isolate and eliminate persistent negativity

Topics Covered Include:

• How to determine what persistent negativity is costing your organization
• A diagnostic approach to identifying the source(s) and root cause of the negativity
• What to do if the problem turns out to be YOU
• How to set the tone and expectations for a healthy culture

Who Will Benefit From This Program:

ANY company or organization with at least two or more employees| Human Resource Professionals of all levels | Leaders of all levels | Team members of all levels | Business owners | ALL industries | Anyone who suspects that their personal or professional relationships are plagued with negativity

Program Options:

This program will be adapted to fit your unique audience and is suitable for a keynote, conference, half, full, or multi-day workshop, breakout session, retreats and more.

Pre and post-session participant interviews and focus groups, webinars, and online tips and tools are available for this topic.

This program is compatible with Lisa’s best-selling book, Practical Bliss: The busy person’s guide to happiness. Ask about the option to include the book and companion workbook for single and multi-day programs.

Conflict itself is unavoidable, it will occur whenever and wherever there is more than one idea, approach or difference of opinion. The good news is that when dealt with early and effectively conflict can result in innovation, improved processes, and elevated understanding and growth.

But when conflict isn’t dealt with appropriately it can cost you plenty. In fact, U.S. companies annually spend billions of dollars in paid hours dealing with the effects of conflict. There’s also the cost of low morale, reduced decision making, and increased turnover (just to name a few).

Program Description:

This program will increase your understanding of how and why conflict occurs, why you feel the way you do when conflict is present, and how best to respond to conflict at any level. You’ll also gain tools to effectively deal with difficult peers, team members, or leaders and peacefully confront issues without being confrontational. Isn’t it time to give your organization the tools to resolve conflict and get back to work?

This Program Will Provide Participants With:

• The 3 critical needs that will always result in conflict when ignored or challenged
• A no-fail guide to choosing the best reaction and keeping your cool, in any given conflict
• Insight into your primary conflict resolution style(s), and the pros and cons of each
• A MUST HAVE Guide to identifying the three stages of conflict and how to handle each stage effectively

Topics Covered Include:

• How to determine what conflict is really costing your organization
• How to utilize conflict to benefit your organization
• How to use the psychology behind fear and anger to reduce the frequency of damaging conflict
• A self-quiz to understand your personal approach to conflict resolution

Who Will Benefit From This Program:

Human Resource Professionals | Leaders of all levels | Anyone who wants to improve their understanding and approach to managing conflict | Business owners | Entrepreneurs | ALL industries

Program Options:

This program will be adapted to fit your unique audience and is suitable for a keynote, half, full, or multi-day workshop, breakout session, team member training, retreats and more.

Pre and post-session participant interviews and focus groups, webinars, and online tips and tools are available for this topic.

This program is compatible with Lisa’s best-selling book, Practical Bliss: The busy person’s guide to happiness. Ask about the option to include the book and companion workbook for single and multi-day programs.

It happens all the time. You hire an outstanding candidate, they blow you away with their talent and energy, and in no time at all they gradually begin the journey to apathy and less-than-peak performance. Some may even decide your organization isn’t for them and leave you to start the cycle all over again.

The pattern is frustrating, costly, and even predictable . . . when effective employee performance management isn’t in place. However, when consistent performance management is in place the benefits and costs savings can be substantial in terms of improved employee retention, increased productivity, quality, positive customer experience, reduced stress, and more.

Program Description:

This program will take the guesswork out of performance management and help you define and monitor expectations, communicate and evaluate performance, and know what to do when employees meet, exceed, or fall below expectations.

This Program Will Provide Participants With:

• A process that links your organizational business plan to individual actions
• An effective way to determine whether performance problems are a skills, knowledge, or performance deficiency
• Effective tools to help you define, monitor, and evaluate individual performance
• A communication plan template to provide your employees with clarity around expectations and how you’ll link their individual results to business goals

Topics Covered Include:

• Understanding the predictable outcomes that occur when roles and responsibilities are not clearly defined
• Psychology based insight into why your top talent may not live up to your expectations when performance management isn’t in place
• How to analyze performance problems vs. skills and knowledge gaps
• How to determine the value you and your organization will gain as a result of implementing a consistent performance management system
• What to do when employees fall below expectations or choose not to perform
• How to use positive reinforcement to maximize the benefits you’ll gain

Who Will Benefit From This Program:

Human Resource Professionals | Leaders of all levels | Project and/or Production Managers | Business owners |Anyone who depends on others to get the job done | ALL industries

Program Options:

This program will be adapted to fit your unique audience and is suitable for a keynote, half, full, or multi-day workshop, breakout session, team member training, leadership retreats and more.

Pre and post-session participant interviews and focus groups, webinars, and online tips and tools are available for this topic.

You’ve seen it plenty of times, likely even experienced it yourself. The angst, mental torture, wasted time, and eventual unraveling of once solid professional and personal relationships. All because confronting an issue (and perhaps even setting clear expectations in the first place) seemed too intimidating to tackle for fear of being seen as “confrontational.”

Program Description:

This upbeat and engaging program will give you the tools, techniques, hands-on practice and positive psychology practices to set expectations and hold the “tough conversations” that lead to healthier relationships and far less overall conflict.

And where there’s healthy relationships, clear expectations, and harmony in the workplace, your employees, leaders and customers are far more likely to show engagement and loyalty. Doesn’t that sound like a win-win scenario?

This Program Will Provide Participants With:

• The essential keys to confronting an issue without being “confrontational”
• A constructive “confrontation” model for use in your trickiest conversations
• Four essential tips for keeping cool when you’re feeling hot
• Role-play opportunities to test out their real-time conversation challenges (and reduce your anxiety around having critical conversations)

Topics Covered Include:

• An advanced understanding of the predictable (negative) outcomes that arise when issues are not confronted constructively
• Why we feel the way we do when it’s time to confront an issue (and how to press on in spite of how you feel)
• How to know when to address an issue and when to walk away
• Psychology based insight into our brain’s reaction to stress and confrontation, and how to avoid the “trigger” words that set us off

Who Will Benefit From This Program:

Anyone who is required to give feedback of any kind | Leaders looking for insight on how to effectively manage individual or team performance | Business owners | Human Resource Professionals | Parents | Anyone seeking personal and/ or professional development to elevate the quality of their relationships | ALL industries

Program Options:

This program will be adapted to fit your unique audience and is suitable for a keynote, half, full, or multi-day workshop, breakout session, team member training, retreats and more.

Pre and post-session participant interviews and focus groups, webinars, and online tips and tools are available for this topic.

The Bureau of Labor Statistics estimates companies lose $3 billion a year to the effects of negative attitudes and behaviors at work. The symptoms spread rapidly and can produce long-term effects that seep into the foundation of even the strongest of organizations.

It only takes one carrier to cause an outbreak . . . have you been exposed? If you’ve noticed complaining, bickering and lack of cooperation, it’s time to take action.

Program Description:

When negaholism goes without treatment it leads to conflict, apathy, and ultimately reduced quality and production among your team members and leaders. This highly interactive program will help you recognize the signs, contain your exposure and get to the root cause to determine a course of action.

This Program Will Provide Participants With:

• The 6 tell-tale signs that “negaholism” is present in your organization
• The 7 critical effects that you can avoid with proper treatment
• How to recognize the 4 common categories of negative behaviors and effectively treat them
• A short and long term treatment plan to isolate and eliminate persistent negativity

Topics Covered Include:

• How to determine what persistent negativity is costing your organization
• A diagnostic approach to identifying the source(s) and root cause of the negativity
• What to do if the problem turns out to be YOU
• How to set the tone and expectations for a healthy culture

Who Will Benefit From This Program:

ANY company or organization with at least two or more employees| Human Resource Professionals of all levels | Leaders of all levels | Team members of all levels | Business owners | ALL industries | Anyone who suspects that their personal or professional relationships are plagued with negativity

Program Options:

This program will be adapted to fit your unique audience and is suitable for a keynote, conference, half, full, or multi-day workshop, breakout session, retreats and more.

Pre and post-session participant interviews and focus groups, webinars, and online tips and tools are available for this topic.

This program is compatible with Lisa’s best-selling book, Practical Bliss: The busy person’s guide to happiness. Ask about the option to include the book and companion workbook for single and multi-day programs.

Conflict itself is unavoidable, it will occur whenever and wherever there is more than one idea, approach or difference of opinion. The good news is that when dealt with early and effectively conflict can result in innovation, improved processes, and elevated understanding and growth.

But when conflict isn’t dealt with appropriately it can cost you plenty. In fact, U.S. companies annually spend billions of dollars in paid hours dealing with the effects of conflict. There’s also the cost of low morale, reduced decision making, and increased turnover (just to name a few).

Program Description:

This program will increase your understanding of how and why conflict occurs, why you feel the way you do when conflict is present, and how best to respond to conflict at any level. You’ll also gain tools to effectively deal with difficult peers, team members, or leaders and peacefully confront issues without being confrontational. Isn’t it time to give your organization the tools to resolve conflict and get back to work?

This Program Will Provide Participants With:

• The 3 critical needs that will always result in conflict when ignored or challenged
• A no-fail guide to choosing the best reaction and keeping your cool, in any given conflict
• Insight into your primary conflict resolution style(s), and the pros and cons of each
• A MUST HAVE Guide to identifying the three stages of conflict and how to handle each stage effectively

Topics Covered Include:

• How to determine what conflict is really costing your organization
• How to utilize conflict to benefit your organization
• How to use the psychology behind fear and anger to reduce the frequency of damaging conflict
• A self-quiz to understand your personal approach to conflict resolution

Who Will Benefit From This Program:

Human Resource Professionals | Leaders of all levels | Anyone who wants to improve their understanding and approach to managing conflict | Business owners | Entrepreneurs | ALL industries

Program Options:

This program will be adapted to fit your unique audience and is suitable for a keynote, half, full, or multi-day workshop, breakout session, team member training, retreats and more.

Pre and post-session participant interviews and focus groups, webinars, and online tips and tools are available for this topic.

It happens all the time. You hire an outstanding candidate, they blow you away with their talent and energy, and in no time at all they gradually begin the journey to apathy and less-than-peak performance. Some may even decide your organization isn’t for them and leave you to start the cycle all over again.

The pattern is frustrating, costly, and even predictable . . . when effective employee performance management isn’t in place. However, when consistent performance management is in place the benefits and costs savings can be substantial in terms of improved employee retention, increased productivity, quality, positive customer experience, reduced stress, and more.

Program Description:

This program will take the guesswork out of performance management and help you define and monitor expectations, communicate and evaluate performance, and know what to do when employees meet, exceed, or fall below expectations.

This Program Will Provide Participants With:

• A process that links your organizational business plan to individual actions
• An effective way to determine whether performance problems are a skills, knowledge, or performance deficiency
• Effective tools to help you define, monitor, and evaluate individual performance
• A communication plan template to provide your employees with clarity around expectations and how you’ll link their individual results to business goals

Topics Covered Include:

• Understanding the predictable outcomes that occur when roles and responsibilities are not clearly defined
• Psychology based insight into why your top talent may not live up to your expectations when performance management isn’t in place
• How to analyze performance problems vs. skills and knowledge gaps
• How to determine the value you and your organization will gain as a result of implementing a consistent performance management system
• What to do when employees fall below expectations or choose not to perform
• How to use positive reinforcement to maximize the benefits you’ll gain

Who Will Benefit From This Program:

Human Resource Professionals | Leaders of all levels | Project and/or Production Managers | Business owners |Anyone who depends on others to get the job done | ALL industries

Program Options:

This program will be adapted to fit your unique audience and is suitable for a keynote, half, full, or multi-day workshop, breakout session, team member training, leadership retreats and more.

Pre and post-session participant interviews and focus groups, webinars, and online tips and tools are available for this topic.

No one intentionally wants to work for a mediocre company. But when companies don’t consistently raise the bar on their offerings, mediocrity is quite likely the result they will achieve.

The best companies know that the best way to attract and retain top talent is through a careful balance of high expectations, innovation, and an unwavering dedication to professionalism and excellence. And as a leader in your organization, it’s up to you to consistently set the standards and raise the bar.

Program Description:

This program is the result of decades of experience and study in leadership excellence, an advanced study of the psychology of human behavior, and an unfair advantage achieved by working closely with the animal trainers of Seaworld Adventure Parks.

If you’re serious about creating a culture where people thrive in their work and quality is on a steady upward climb, this program is what you’ve been searching for.

This Program Will Provide Participants With:

• The #1 reason people disengage from their work, and the #1 way you can avoid it happening in your organization
• A pragmatic step-by-step guide to successfully raise the bar and retain your top talent in the process
• The only “script” you’ll ever need to provide the kind of feedback your team members will grow to crave
• Fifteen highly effective ways to reward your teams without breaking your budget

Topics Covered Include:

• Why low turnover is one of the worst things that can happen to your organization
• Why your best talent may choose to leave your team, and immediate steps you can take to prevent it from happening
• How to leverage diversity in your workplace to elevate innovation and engagement
• 10 bonus tips to identify behaviors worthy of recognition

Who Will Benefit From This Program:

Human Resource Professionals | Leaders of all levels | Any organization looking for insight into how to retain their best talent | Business owners | Entrepreneurs | ALL industries

Program Options:

This program will be adapted to fit your unique audience and is suitable for a keynote, half, full, or multi-day workshop, breakout session, team member training, retreats and more.

Pre and post-session participant interviews and focus groups, webinars, and online tips and tools are available for this topic.

Think back to the last time you really looked forward to something. Maybe it was a vacation at an amazing resort, a great dinner out, or buying a new piece of state of the art electronics. Oh, the anticipation leading up to the event . . . your life will be so much better!

Did the reality live up to your expectations? Far too often the answer is a flat out “No,” usually because the hype was far greater than your actual experience. Don’t you just hate when that happens?

Program Description:

In this lively session we’ll explore how each and every interaction we make directly impacts the perception we create. This course covers how to utilize behavioral psychology to engage your team to do what it takes to accurately deliver a “world class” experience with every interaction.

This Program Will Provide Participants With:

• A greater self-awareness and understanding of how personal interactions create lasting impressions (positive or negative)
• How to make subtle changes to create dramatic improvements (personally & professionally)
• Key strategies and exercises to create a “world class” experience that will turn your customers into advocates and bring them back again and again

Topics Covered Include:

• The impact of individual behavior on the overall brand
• How to create a positive impression in six seconds or less
• The personal and professional benefits of adapting positive behaviors
• How to use positive reinforcement to raise the bar for customer experience

Who Will Benefit From This Program:

Anyone struggling with customer service issues | Business owners | Change management professionals | Human Resource Professionals | Anyone interested in elevating brand perception and employee & client retention | Leaders looking for psychological insight into how to improve the client experience | All industries

Program Options:

This program will be adapted to fit your unique audience and is suitable for a keynote, half, full, or multi-day workshop, breakout session, team member training, retreats and more.

Do you remember the thrill you felt when you began your career or launched your company. . . the sheer bliss that came intrinsically from doing something meaningful and sharing that feeling with a team of like-minded people?

Over time that feeling will fade and professional and personal connections will suffer, unless you make a conscious decision to connect (like you really mean it).

You can easily and dramatically improve opportunities for organizational (and individual) growth and excellence by consistently making more meaningful connections with clients, peers, team members, family members, and even complete strangers.

Program Description:

In this highly interactive session participants will learn how to consistently create immediate “connections” with everyone they encounter. As a result, customers will become advocates and personal and professional relationships and opportunities will multiply.

This Program Will Provide Participants With:

• An understanding of how and why intentionally “connecting” with customers, peers, employees, and personal relationships is in their best interest
• Immediately implementable evidence-based psychological tools to create more meaningful connections
• How to connect the business brand to their personal purpose to ignite internal motivation

Topics Covered Include:

• The psychological link between personal connection and customer experience
• How body language, facial expression, dress, and voice can immediately make or break a connection
• How to utilize empathy and compassion to improve the overall customer experience
• How to apply the teachings to improve all areas of life

Who Will Benefit From This Program:

Anyone who wants to improve the quality of their personal and professional relationships | Business owners | Human Resource Professionals | Leaders looking for insight into how to lead and engage others through influence | ALL Industries | Entrepreneurs | Women’s groups | Parenting groups | Spouse programs | Direct marketing professionals

Program Options

This program will be adapted to fit your unique audience and is suitable for a keynote, half, full, or multi-day workshop, breakout session, team member training, retreats, association meetings, and more.

Pre and post-session participant interviews and focus groups, webinars, and online tips and tools are available for this topic.

This program is compatible with Lisa’s best-selling book, Practical Bliss: The busy person’s guide to happiness. Ask about the option to include the book and companion workbook for single and multi-day programs.

Do you remember the thrill you felt when you began your career or launched your company. . . the sheer bliss that came intrinsically from doing something meaningful and sharing that feeling with a team of like-minded people?

Over time that feeling will fade and professional and personal connections will suffer, unless you make a conscious decision to connect (like you really mean it).

You can easily and dramatically improve opportunities for organizational (and individual) growth and excellence by consistently making more meaningful connections with clients, peers, team members, family members, and even complete strangers.

Program Description:

In this highly interactive session participants will learn how to consistently create immediate “connections” with everyone they encounter. As a result, customers will become advocates and personal and professional relationships and opportunities will multiply.

This Program Will Provide Participants With:

• An understanding of how and why intentionally “connecting” with customers, peers, employees, and personal relationships is in their best interest
• Immediately implementable evidence-based psychological tools to create more meaningful connections
• How to connect the business brand to their personal purpose to ignite internal motivation

Topics Covered Include:

• The psychological link between personal connection and customer experience
• How body language, facial expression, dress, and voice can immediately make or break a connection
• How to utilize empathy and compassion to improve the overall customer experience
• How to apply the teachings to improve all areas of life

Who Will Benefit From This Program:

Anyone who wants to improve the quality of their personal and professional relationships | Business owners | Human Resource Professionals | Leaders looking for insight into how to lead and engage others through influence | ALL Industries | Entrepreneurs | Women’s groups | Parenting groups | Spouse programs | Direct marketing professionals

Program Options

This program will be adapted to fit your unique audience and is suitable for a keynote, half, full, or multi-day workshop, breakout session, team member training, retreats, association meetings, and more.

Pre and post-session participant interviews and focus groups, webinars, and online tips and tools are available for this topic.

This program is compatible with Lisa’s best-selling book, Practical Bliss: The busy person’s guide to happiness. Ask about the option to include the book and companion workbook for single and multi-day programs.

Do you ever wonder why some people just seem to ooze confidence and connect easily . . . with everyone? And is it any coincidence that those same people just seem to effortlessly command a room and lead others simply by influence?

The good news is that research in positive psychology tells us that it’s likely many of those enviable influencers have become “magnetic” by deliberately adopting a mindset of growth, connection, and genuine curiosity about others.

In other words, they know how to create an environment where people feel they really matter. And in business, whether you’re leading a team, heading up a project, or prospecting for new and repeat business, the ability to exude genuine confidence and charisma (without cockiness) can make all the difference in the world.

Program Description:

By combining decades of corporate culture expertise and an extensive study in positive psychology (the scientific study of why humans flourish), this program will give you the tools, mindset, and guidance to significantly change the course of your career (and life). You’ll learn to identify your star quality, overcome negative self-talk, and shape the perception you create through your mindset, image, and actions (even those you may not be aware of––yet).

When you’re able to combine your expertise with confidence and charisma, you’ll find you’re ready to seek and achieve new opportunities in every area of your life.

This Program Will Provide Participants With:

• A clear vision for how you’d like to be perceived, both in your career and your personal life
• Evidence-based exercises to overcome imposter syndrome, negative self-talk, and the obstacles holding you back
• A strategic plan to build real relationships and successfully present information under pressure
• An understanding of the critical link between confidence, charisma, and career success

Topics Covered Include:

• Fixed and growth mindset, and how to identify where you tend to show up most
• Developing a healthy sense of self-awareness and understanding the impact you have on others
• How to use dress, body language, vocal inflection, behavior, and accurate listening skills to positively shape perception
• How to overcome imposter syndrome and authentically “show up” (especially in a corporate environment)

Who Will Benefit From This Program:

Anyone who dreams of confidently stepping up to any role with confidence | Human Resource Professionals of all levels | Leaders of all levels | Anyone who knows they’re missing out on opportunities because of fear of failure | Business owners | Entrepreneurs | ALL industries

Program Options:

This program will be adapted to fit your unique audience and is suitable for a keynote, conference, half, full, or multi-day workshop, breakout session, retreats and more.

Pre and post-session participant interviews and focus groups, 1:1 coaching, webinars, and online tips and tools are available for this topic.

This program is compatible with Lisa’s best-selling book, Practical Bliss: The busy person’s guide to happiness. Ask about the option to include the book and companion workbook for single and multi-day programs.

Career advancement happens when careful preparation and perceived value meets opportunity.

Planning for your upward career path takes persistence and the ability to “promote” yourself in a professional and honorable manner so that when an opportunity arises it only makes sense that you’re the perfect candidate for the position.

Program Description:

Through role play and interaction we’ll explore how positive perception and the ability to accurately convey your value can significantly increase your odds of personal & professional success. Participants will walk away with key strategies to deliberately and effectively showcase and strengthen their best attributes to position themselves for greater opportunities.

This Program Will Provide Participants With:

• Insight into what it really takes to be seen as the “right” choice for the opportunities they desire
• A greater understanding of the top personality traits and habits that will undoubtedly EXCLUDE them from consideration
• Recommendations for integrating healthy self-promotion without appearing obnoxious or threatening to peers
• An actionable plan to effectively target and prepare for the next golden opportunity

Topics Covered Include:

• How to develop a healthy sense of self-awareness to guide self-promotion efforts
• How to articulate and align the value you offer with the opportunity you seek
• Why being “busy” will never get you the promotion you seek
• How to utilize emotional intelligence to advance personal and professional success

Who Will Benefit From This Program:

Anyone who wants to elevate their professional career | Anyone who wants to gain a highly competitive edge in today’s market | Leaders looking for insight on how to effectively expedite their career advancement | Business owners | Human Resource Professionals | ALL industries

Program Options:

This program will be adapted to fit your unique audience and is suitable for a keynote, half, full, or multi-day workshop, breakout session, team member training, retreats and more.

Pre and post-session participant interviews and focus groups, webinars, and online tips and tools are available for this topic.

Do you ever wonder why some people just seem to ooze confidence and connect easily . . . with everyone? And is it any coincidence that those same people just seem to effortlessly command a room and lead others simply by influence?

The good news is that research in positive psychology tells us that it’s likely many of those enviable influencers have become “magnetic” by deliberately adopting a mindset of growth, connection, and genuine curiosity about others.

In other words, they know how to create an environment where people feel they really matter. And in business, whether you’re leading a team, heading up a project, or prospecting for new and repeat business, the ability to exude genuine confidence and charisma can make all the difference in the world.

Program Description:

By combining decades of corporate culture expertise and an extensive study in positive psychology (the scientific study of why humans flourish), this program will give you the tools, mindset, and guidance to significantly change the course of your career (and life). You’ll learn to identify your star quality, overcome negative self-talk, and shape the perception you create through your mindset, image, and actions (even those you may not be aware of––yet).

When you’re able to combine your expertise with confidence and charisma, you’ll find you’re ready to seek and achieve new opportunities in every area of your life.

This Program Will Provide Participants With:

• A clear vision for how you’d like to be perceived, both in your career and your personal life
• Evidence-based exercises to overcome imposter syndrome, negative self-talk, and the obstacles holding you back
• A strategic plan to build real relationships and successfully present information under pressure
• An understanding of the critical link between confidence, charisma, and career success

Topics Covered Include:

• Fixed and growth mindset, and how to identify where you tend to show up most
• Developing a healthy sense of self-awareness and understanding the impact you have on others
• How to use dress, body language, vocal inflection, behavior, and accurate listening skills to positively shape perception
• How to overcome imposter syndrome and authentically “show up” (especially in a corporate environment)

Who Will Benefit From This Program:

Anyone who dreams of confidently stepping up to any role with confidence | Human Resource Professionals of all levels | Leaders of all levels | Anyone who knows they’re missing out on opportunities because of fear of failure | Business owners | Entrepreneurs | ALL industries

Program Options:

This program will be adapted to fit your unique audience and is suitable for a keynote, conference, half, full, or multi-day workshop, breakout session, retreats and more.

Pre and post-session participant interviews and focus groups, 1:1 coaching, webinars, and online tips and tools are available for this topic.

This program is compatible with Lisa’s best-selling book, Practical Bliss: The busy person’s guide to happiness. Ask about the option to include the book and companion workbook for single and multi-day programs.

As a leader, business owner, or HR practitioner, you play a key role in the success of your organization. With that in mind, it’s critical for you to consistently re-energize and set yourself up for long-term sustainability in your career.

Program Description:

This program will put you on track to recapture your initial passion for your career, deal with current realities, and strategically position yourself for future success.

This Program Will Provide Participants With:

• A fresh perspective on shaping the perception of your unique role within the organization
• A systematic approach to identifying the tasks and projects most gratifying to you and of most value to the organization
• Exercises to help you lighten your load so you can say “No” where you want to and “Yes” where you want to and need to
• 10 Tips to help you reduce and manage the “mandatory” stress in your career and recapture your career love

Topics Covered Include:

• What gets in your way (everyday stressors and time-suckers) and practical solutions to navigate around the obstacles
• The impact to your organization when you spend your time in mundane tasks vs. invest your time in strategic initiatives
• 9 evidence-based benefits of boosting your career love
• 10 bonus stress busters designed to help you shift through the minutia and hone in on your career bliss

Who Will Benefit From This Program:

Anyone who has lost the passion they once had for their career but knows that still have much to offer | Human Resource Professionals | Leaders of all levels | Anyone who has many years left to retirement and isn’t sure if they can continue in their current role | Business owners | Entrepreneurs | ALL industries

Program Options:

This program will be adapted to fit your unique audience and is suitable for a keynote, half, full, or multi-day workshop, breakout session, team member training, retreats and more.

Pre and post-session participant interviews and focus groups, webinars, and online tips and tools are available for this topic.

This program is compatible with Lisa’s best-selling book, Practical Bliss: The busy person’s guide to happiness. Ask about the option to include the book and companion workbook for single and multi-day programs.

Knowing how and when to use a particular style of leadership can be exhausting, especially when you only have a small window of time to get it right. This program will focus on understanding how to engage your team and lead through influence, regardless of your industry or organization.

Program Description:

With so many misconceptions about the “correct” way to lead, you may find yourself spinning your wheels without seeing much success. The truth is, there is no “one perfect way” to lead anyone. Whether you’re new to leadership or a seasoned leader who is stepping up to the next position, the role of leader is constantly evolving as businesses target new goals, downsize, or experience rapid growth.

However, there are highly effective techniques and tools you can put into place immediately, no matter how diverse your workforce or industry may be. This highly interactive program will help you find the key to becoming the kind of leader you’d jump at the chance to follow!

This Program Will Provide Participants With:

• Proven mindset and leadership tools to truly lead through influence and inspire your team
• The top 12 mistakes you absolutely MUST avoid when attempting to build trust with your team
• Opportunity to role-play critical conversations . . . how to succeed and what not to say and do
• 10 Tips to help you reduce and manage the “mandatory” stress in your career and recapture your love of leadership
• 25 Bonus ideas to help you engage your team without breaking your budget

Topics Covered Include:

• The evolution of leadership, and what it means for you
• The essential “roles” of being a leader, and how to strike a strategic/tactical balance
• How to utilize effective performance management to engage your team members
• The impact to your organization when you spend your time in mundane tasks vs. invest your time in strategic leadership initiatives

Who Will Benefit From This Program:

Leaders of all levels | Human Resource Professionals | Anyone who depends on others to get the job done | Business owners | Entrepreneurs | ALL industries

Program Options:

This program can be scaled to fit any level of leadership, from new supervisors to CEOs.

This program will be adapted to fit your unique audience and is suitable for a keynote, conference, half, full, or multi-day workshop, breakout session, retreats and more.

Pre and post-session participant interviews and focus groups, webinars, and online tips and tools are available for this topic.

This program is compatible with Lisa’s best-selling book, Practical Bliss: The busy person’s guide to happiness. Ask about the option to include the book and companion workbook for single and multi-day programs.

The role of executive can be quite a challenge, especially if you’ve “come up through the ranks” and may not have had exposure to strong executives throughout your career. This role is strategic, requires you to work across organizational boundaries, and let’s face it . . . can often be misunderstood by the majority of individuals in your organization.

In fact, even those who hold the title of “executive” may not understand the full scope of what it really means to successfully occupy this role. Not to worry, this program will take the mystery out of the role and give you the secrets to becoming a key influential leader.

Program Description:

Have you ever wondered why some executives look as if they’d been born to lead the charge? Sure, some executives may have some innate leadership characteristics, or naturally become more confident and influential as they mature in their executive role. However, the truth is that’s rarely the case . . . which is good news for those of us who weren’t gifted a truly natural talent!

This program will take the mystery out of the role of executive, clarify the difference between a management role vs. an executive role, and improve your understanding of how to lead your organization through influence and successfully create culture transformation.

This Program Will Provide Participants With:

• Clarity around the distinction between an executive role vs. a management role (and why you need to understand the difference)
• The core competencies of an effective executive
• Essential “dos” and “don’ts” of creating and maintaining an authentic “executive presence”
• Evidence based mindset and senior leadership tools to truly lead through influence and inspire your team
• The four quadrants of executive leadership through influence

Topics Covered Include:

• Common career mistakes on the executive leadership path
• How to lead through influence rather than solely through authority
• The practice of cultivating excellence in your organization
• The impact to your organization when you invest your time in strategic senior leadership initiatives vs. spend your time in mundane management tasks

Who Will Benefit From This Program:

Leaders at the executive level | Leaders on the executive track | Human Resource Professionals | Business owners | ALL industries

Program Options:

This program will be adapted to fit your unique audience and is suitable for a keynote, conference, half, full, or multi-day workshop, breakout session, retreats and more.

Pre and post-session participant interviews and focus groups, webinars, and online tips and tools are available for this topic.

As an individual contributor, leader, business owner, or HR practitioner, you undoubtedly play a key role in the success of your organization. With that in mind, it’s critical for you to consistently re-energize and set yourself up for long-term sustainability in your career.

Program Description:

This program will put you on track to recapture your initial passion for your career, deal with current realities, and strategically position yourself for future success.

This Program Will Provide Participants With:

• A fresh perspective on shaping the perception of your role within the organization
• A systematic approach to identifying the tasks and projects most gratifying to you and of most value to the organization
• Exercises to help you lighten your load so you can say “No” where you want to and “Yes” where you want to and need to
• 10 Tips to help you reduce and manage the “mandatory” stress in your career and recapture your career love

Topics Covered Include:

• What gets in your way (everyday stressors and time-suckers) and practical solutions to navigate around the obstacles
• The impact to your organization when you spend your time in mundane tasks vs. invest your time in strategic initiatives
• 9 evidence-based benefits of boosting your career love
• 10 bonus stress busters designed to help you shift through the minutia and hone in on your career bliss

Who Will Benefit From This Program:

Anyone who has lost the passion they once had for their career but knows that still have much to offer | Human Resource Professionals | Leaders of all levels | Anyone who has many years left to retirement and isn’t sure if they can continue in their current role | Business owners | Entrepreneurs | ALL industries

Program Options:

This program will be adapted to fit your unique audience and is suitable for a keynote, half, full, or multi-day workshop, breakout session, team member training, retreats and more.

Pre and post-session participant interviews and focus groups, webinars, and online tips and tools are available for this topic.

This program is compatible with Lisa’s best-selling book, Practical Bliss: The busy person’s guide to happiness. Ask about the option to include the book and companion workbook for single and multi-day programs.

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I bet you’re the one that everyone else leans on – am I right? You tirelessly work through your days and nights, at work and home, following through on your promises and lending support to more people than you can count. After all, if you don’t do it–who will?

But what if there was a way you could give of yourself without giving yourself away? What if you could say “No” where you need to so that you can say “Yes” where you want to and need to? And what if you could accomplish this life-long dream of actually having a few moments to yourself without leaving anyone in the lurch?

Could it be possible that Bliss is closer than you think?

Program Description:

This popular and engaging program dives deep into the psychology of saying “Yes” and why you may find yourself giving to the extreme and ultimately sabotaging your own enjoyment of life. We’ll also explore your mandatory and optional stress and give you the tools to eliminate or effectively manage both, so that you have the time and energy to bring more joy, meaning, and engagement into your everyday life.

This Program Will Provide Participants With:

• Tools to take inventory of all areas of your life, so that you can focus and begin to make measurable improvements where it matters most
• A systematic approach to identifying the tasks and topics most gratifying to you and of most value to those around you
• Exercises to help you identify the “optional” stress in your life so you can say “No” where you need to and “Yes” where you want to and need to
• A strategic approach to developing practical plans to reduce and manage the “mandatory” stress in all areas of your life
• The business case that proves that reducing stress and infusing bliss into your life can improve your professional success

Topics Covered Include:

• Understanding the personal thoughts, feelings, and beliefs that support your need to overextend yourself
• What gets in your way (everyday stressors and time-suckers) and practical solutions to navigate around the obstacles
• The impact stress is creating on your personal and professional relationships and well-being, and how to stop the cycle
• Evidence based tools to rewire your mindset and shift your behaviors

Who Will Benefit From This Program:

Anyone who has more stress than they care to have | Human Resource Professionals | Leaders of all levels | Anyone who wants to add more joy, meaning, and bliss to their life | Business owners | Entrepreneurs | ALL industries

Program Options:

This program will be adapted to fit your unique audience and is suitable for a keynote, half, full, or multi-day workshop, breakout session, team member training, retreats and more.

Pre and post-session participant interviews and focus groups, webinars, and online tips and tools are available for this topic.

**This program is compatible with Lisa’s best-selling book, Practical Bliss: The busy person’s guide to happiness. Ask about the option to include the book and companion workbook for single and multi-day programs.**

Does it really have to be “all work and no play,” or can we actually dare to strive for a more balanced mix of work and time to rest/ play/ laugh/ create/ enjoy/ and otherwise engage in our lives? You may be surprised (or relieved) to hear that evidence-based research tells us there IS a business case for happiness, well-being, and bliss.

Based on Lisa Broesch-Weeks’ best-selling book, Practical Bliss: The busy person’s guide to happiness, this program will help you understand how and why your career may gain a significant boost when you begin to regularly add more meaning, engagement, and pleasure to your life.

Program Description:

This program combines positive psychology (the scientific study of happiness) with personal and professional development practices to help you build your own business case for bliss and a practical strategy to implement and achieve it.

This Program Will Provide Participants With:

• Easy-to-follow steps to uncover what really matters in your personal and professional life
• Practical tips to identify and overcome the doubts, fears, and frustrations that stand in the way of happiness
• Step by step strategies to incorporate your new, blissful lifestyle into your hectic days, nights, and weekends
• 10 Tips to help you reduce and manage the “mandatory” stress in your life

Topics Covered Include:

• What gets in your way (everyday stressors and time-suckers) and practical solutions to navigate around the obstacles
• The impact to your organization (and your career) when you consistently spend all your time and energy on stressful situations
• How to build your own “business case for bliss” to share with your organization, leaders and peers and gain their buy-in
• How to overcome your own guilt around “treating yourself” to well-deserved self-care and compassion

Who Will Benefit From This Program:

Anyone who feels they need to slow down or burn out | Human Resource Professionals | Leaders of all levels | Anyone who has many years left to retirement and isn’t sure they have energy to sustain themselves| Business owners | Entrepreneurs | ALL industries

Program Options:

This program will be adapted to fit your unique audience and is suitable for a keynote, half, full, or multi-day workshop, breakout session, team member training, retreats and more.

Pre and post-session participant interviews and focus groups, webinars, and online tips and tools are available for this topic.

**This program is compatible with Lisa’s best-selling book, Practical Bliss: The busy person’s guide to happiness. Ask about the option to include the book and companion workbook for single, multi-day, and retreat programs.